AI phone answering for opticians

AI phone answering for opticians

Your customer is in the chair and you are in the middle of an eye exam. The lights are dimmed and the instruments are ready. The phone rings in the shop, but you cannot interrupt right now. It could be someone whose vision has been getting worse and they need an appointment.

Typical situation

Eye exams require calm and concentration. The phone never comes at a good time.

• ●You are conducting an eye exam and cannot step away
• ●You are fitting frames and adjusting down to the millimeter
• ●The shop is full of customers who need help choosing glasses
• ●You are alone in the store and your colleague is off

What happens when you don't answer?

Customers who need a new eye exam often call only once. If they do not get through, they book with the optician in the next shopping street. And with the eye exam goes the glasses sale.

Every missed call could be a lost customer.

Bra Svar answers the phone for you

Bra Svar answers the phone for you and books eye exams, so you never lose a customer to the queue. With an AI switchboard that answers immediately, your customers get help without you lifting the phone.

What can be handled?

• Booking eye exam appointments
• Questions about contact lenses and fittings
• Letting customers know their glasses are ready for pickup
• Pricing for eye exams, lenses and frames
• Opening hours and shop information

How it works

See how it works in detail →

Why this works for opticians

An AI assistant that knows your offerings and makes sure your customers always get through.

• Eye exams are booked in without you needing to pick up the phone
• Customers get quick help and do not have to call multiple times
• You can give full attention to the customer in front of you
• Fewer missed eye exams means more glasses and lens sales

Example

Get more customers without answering the phone yourself

Free to try. No commitment.