Privacy Policy

Data controller

Klevstrand Innovasjon is the data controller for personal data collected through Bra Svar's services and websites.

What we collect

We may collect the following personal data:

• Call data from phone conversations with the AI assistant, including audio recordings and transcriptions.
• Contact information you provide through forms on the website, such as name, email and phone number.
• Usage data from the website, such as IP address, browser type and page views.

Purpose

We process personal data in order to:

• Deliver the service and handle phone calls on behalf of your business.
• Improve the product and user experience.
• Communicate with you about the service.

Legal basis

The processing of personal data is based on consent (GDPR Art. 6(1)(a)) and contract (GDPR Art. 6(1)(b)). When you use our service or contact us, you consent to the processing of the data necessary to deliver the service.

Storage

All personal data is stored on servers within the EU/EEA. Data is retained for as long as necessary to fulfil the purpose of the processing and is deleted when no longer needed.

Sharing with third parties

We do not share personal data with third parties without a data processing agreement in place. We use sub-processors to deliver the service, and they are required to process data in accordance with GDPR.

Your rights

You have the right to:

• Access the personal data we hold about you.
• Rectification of inaccurate data.
• Erasure of personal data.
• Data portability, meaning you can receive your data in a machine-readable format.
• Withdraw consent at any time.

Cookies

The website uses necessary cookies to ensure functionality and a good user experience. We do not use tracking cookies or third-party advertising cookies.

Contact

If you have questions about privacy, or wish to exercise your rights, you can contact us at kontakt@brasvar.no.

Last updated: March 2026